Community Ally has written 25 articles

The Maintenance Tool

The maintenance tool (Click Documents & Info, then Maintenance) is a simple page to track improvement projects to your building or community. Many associations have recurring maintenance on a fixed or variable scheduled. For example, many condo associations in Chicago need to clean the building grease trap on a regular basis. Occasionally pipes back up…

The Budget Tool

We knew most small, self-managed associations use Excel/Google Sheets, which are very powerful and flexible. For our budget tool we didn’t want to compete with them so we focused on simplicity and consistency with the transactions page. Line Items The line items for the budget tool are controlled by the financial categories: To add new…

Resident Sign-up with Stripe to Make Payments

Thankfully, signing-up to make payments to your association via Stripe is pretty straightforward. If your group has enabled online payments, you’ll see a blue button on your home page to start the account connection process. Search for your bank and, if it’s listed, selected it, then follow Stripe’s sign-up instructions. If you can’t find your…

Why Can’t I Use Multiple Group Email Addresses or Cc/Bcc?

Did you get the “we cannot send to group addresses in the CC field” or the “cannot send to multiple group addresses” auto-reply to one of your emails? Well, we’re sorry because it’s probably irritating, but there’s good reason, so please forgive us. One more the most complicated features of Community Ally’s software is the…

Custom Pages

The “Custom Pages” features is used to create pages containing whatever content you’d like. These pages can be accessed by both residents and the general public, unlike the rest of your site which requires users be registered and logged-in. A good use of custom pages is to provide a nicer welcome experience to your site…