The fastest and easiest way to add or remove homes from your site is to reach out to support. We’re happy to make changes for you as frequently as you need. If you prefer to make changes yourself you can do so with the advanced home editor tool, which is not accessible from any menu.…
How to Make an Online Payment with Stripe View our new article here: https://help.communityally.org/sign-up-with-stripe-to-make-payments/ How to Make an Online Payment with Dwolla (Old/Deprecated) Community Ally has partnered with Dwolla to process online payments in a very secure and easy manner. Note, Dwolla only supports eCheck/ACH payments, not credit/debit card payments. We investigated just about every…
Using the invoice mailing feature, you can quickly and easily send out PDF invoices to your residents via e-mail or paper mail. We split the process needed to send invoices into 4 steps to make the process as simple as possible. 1. Information First, in order to mail or generate invoices, we need to know…
The discussion threads on the home page are a great way to have a conversation about a topic in way that it is tracked and allows people to engage relative to their interest. Based on user feedback we’ve found most users prefer the home page discussion, versus the “discussion” group e-mail, because it spares the…
Sending e-mails from within Condo Ally is very easy if you want to send a quick text message. If you want to add an attachment to your message, that’s also pretty easy, but you need to step outside of the Condo Ally site. First, find the “group e-mail address” of the group to which you…
Condo Ally supports committees right out of the box. As a site manager, you can create new committees by going to Manage -> Committees. On this page you can create and manage committee. After you create the committee make sure to add some members and a contact person. The contact person is listed on…
Whether you just got elected to your association’s board, you’re forming a new board, or you inherited a board position when you moved in, you’re probably wondering what you need to do. While serving on the board of an association shouldn’t take too much of your time, there’s a surprising amount to learn. We’ve condensed…
We built Condo Ally and HOA Ally to help us run our own associations. One thing that got old fast was the monthly collection of assessment checks and depositing them at the bank. Setting Up Stripe You can view our guide here: https://help.communityally.org/stripe-sign-up-guide/ Setting Up Dwolla (Old/Deprecated, no longer offered) We chose Dwolla as our payment provider…
Once your association’s Condo Ally site is created, you can use it however you’d like. In case you want guidance, below are our suggestions for getting started. 1. Upload your most important documents Do you have your rules and regs, declaration, by-laws, or meeting minutes handy? Upload them now and feel good knowing they’re securely…